Posted by: AtlasMD

December 15, 2015

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Is Your Clinic Holiday-Ready?

The holidays are right around the corner. You know that, right? We’re talking days away. Days.

Even if you completely forgot to send out Christmas cards (no judgement here!), don’t panic — there’s still time to get your DPC practice holiday-ready. Here are three simple ways you can communicate your holiday plan to your patients — keeping them in the loop, and you transparent. When everyone knows what’s going on, everyone wins.

List your holiday hours on your website.
It’s the first place your patients will go to investigate your schedule. So hop on over to your contact page and take a minute or two to update the content. Mentioning something on your blog (if you have one) wouldn’t hurt, either.

Send out an email!
It’s such a simple thing, but your patients will appreciate it more than you know. Doesn’t have to be long, or too terribly eloquent. Just be nice, wish them well this holiday season and be sure to let them know how to reach you if that method has changed from the usual. (If you use the Atlas.md EMR, freshen up on how to send an email from inside the EMR here, or using a third party here.)

Update your voicemail message.
They will call, but you won’t always be able to answer. When that happens, make sure your holiday hours are plainly stated in your voicemail message. Because if for some reason you’ll be unavailable for an extended period of time, your patients won’t waste their time calling, texting, emailing, and calling again.

So, there you go. Won’t take more than a few minutes of your time, and the result is that your patients know you have your stuff together. Oh, and there might still be time for Christmas cards! Shutterfly will even mail them for you…

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