Posted by: Atlas MD

June 7, 2023

What’s New in Labs Follow-Up Reminder.

When requesting labs, it’s pretty common to have to repeat a test a few weeks or months down the line. While diary and calendar entries can do the trick, we thought we’d do one better with the Labs Follow-Up Reminder feature.

Now, when ordering labs for your patients, you can easily set up a follow-up reminder to notify you or your staff in a couple of weeks (or however long you need), to perform another test. will automatically set up a reminder for you or another member of staff to order a follow-up lab test in the future. The follow-up task reminder includes default details about the labs being ordered. You can, however, change them or add your own additional notes to help out your future self.

You can also use your macros to streamline common follow-up scenarios, such as referencing a previously requested lab.

If you have any questions about Labs Follow-Up Reminders, please don’t hesitate to drop us a line at

Posted by: Atlas MD

May 23, 2023

What’s New in Patient Hub and Patient App Support for Family Members.

The recent release of the Patient Hub and Patient App brought many cool features into patients’ hands. At the time of writing, they can:

  • Self-schedule appointments
  • Get in contact with you or your clinic
  • Manage their billing

Today we’re extending some of that functionality to patients’ family members.

Before, only the head-of-household of a family account could access the Patient Hub and Patient App. Now, all family members can set up appointments (if you choose to activate self-scheduling), and easily find your clinic’s contact details should they need to get in touch.

As the Patient Hub and Patient App grow, family members will also get access to even more new and exciting features.

If you have any questions about the Patient Hub and Patient App Support for Family Members, please don’t hesitate to get in touch at

Posted by: Atlas MD

May 18, 2023

What’s New in The Patient App.

We recently released the Patient Hub – a platform that allows patients to connect directly with their doctors. Today, we’re extending that connection from browser to mobile with the release of the Patient App.

The app brings the full functionality of the Patient Hub directly into the hands of patients. Using the app, patients can contact their doctor, self-schedule appointments, see upcoming appointments, and manage their billing. The iOS version of the app also synchronizes Apple Health data with the patient’s doctor.

The Patient App is designed to further enhance the doctor-patient relationship and makes providing care as easy as unlocking a screen.

If you have any questions about the Patient App, please don’t hesitate to drop us a line at

Posted by: Atlas MD

May 4, 2023

What’s New in Monthly Age Tiers, All Prescriptions, Improved Macros Page.

Knowing the exact monthly fee to charge a patient can be difficult – especially considering that our medical needs change drastically as we age.

With Monthly Age Tiers, we’re giving pediatricians more control and granularity when assigning age tiers for billing, by allowing them to adjust their prices for infants less than a year old.

The feature works the same as other age tiers, except that instead of adding a yearly tier, you can opt for a monthly one.

Another feature we’ve finished working on is the All Prescriptions page. This page consolidates all prescription data – including your prescriptions from in-house dispensed medication, faxed and printed prescriptions, and e-prescriptions – and eliminates the need to hop between different pages to find the Rx you’re looking for.

Lastly, we’ve improved the Macros page by adding a search bar and pagination, which will help you find and manage your macros much more quickly.

That’s it for now, although we have many exciting updates in the pipeline. If you have any questions about any of the above features, please don’t hesitate to drop us a line at

Posted by: Atlas MD

April 6, 2023

What’s New in The Patient Hub.

The mission of is, first and foremost, about connecting doctors with patients. While we’ve made huge strides in doing just that with our existing app, we wanted to make this process even more seamless while simultaneously providing patients and doctors with a wealth of new communication, account management, and payment tools.

Today we realize that vision with the release of the Patient Hub. This browser-based web app allows existing patients to quickly and easily create an account designed to interact exclusively with you and your clinic.

To register, simply send any existing patients a login link (or include it on your website, emails, or newsletters) or invite them directly from Each login link is personalized to your clinic and can be found in your account settings.

Once signed in, patients can find all of your clinic’s contact details at a glance, reach out to you at their convenience, update their payment methods, and settle all bills and invoices.

We’ve also put a huge focus on managing appointments. Patients can self-schedule appointments based on your availability and be reminded of any upcoming appointments. This feature is completely optional, and you can enable or disable it easily within the EMR.

The Patient Hub will continue to grow and evolve over time. We’ll constantly be adding new features (and letting you know when we do) to further enhance the patient-doctor relationship and streamline communication.

To learn more about the Patient Hub, check out our doctor-facing and patient-facing support articles.

If you have any questions about the Patient Hub, please don’t hesitate to get in touch at

Posted by: Atlas MD

March 7, 2023

What’s New in Community Forms

Hot on the heels of the launch of Community Contacts, we’re happy to announce our next community feature – Community Forms.

This feature lets you share forms with the community, review forms others have shared and copy them to your account for reference and use.

If you’ve created a very useful form for gathering ADHD data, for instance, you can share it on the Community Forms page, and all other users will have access to it.

To share a form, head to the Forms page, select the form in question, add a title and description, then share it with the community. You’ll also find a full list of shared forms on the Community Forms page if you want to add them to your account. Click here to read more about how Community Forms work.

Since forms are excellent for gathering particular types of data but time-consuming to create, being able to share and access forms made by experienced doctors is endlessly beneficial.

If you have any questions about Community Forms, please don’t hesitate to get in touch at

Posted by: Atlas MD

February 22, 2023

What’s New in Community Contacts.

Ever wanted to recommend an excellent doctor, pharmacist, specialist, or any other awesome company or service to one of your colleagues? Now you can – quickly and easily within the ecosystem.

Building on our Community Macros feature, we’re excited to announce Community Contacts.

It allows you to share contacts with the community, review contacts others have shared and copy them to your account for reference and use.

To share a contact, head to the Contacts page, select the contact in question, add a title and description, then share it with the community. You’ll also find a full list of shared contacts on the Community Contacts page if you want to add them to your account.

This is the first of many additions to our Community hub that will make it easier for doctors to share important information – all with the aim of building a reliable, cohesive DPC community.

If you have any questions about Community Contacts, please don’t hesitate to get in touch at

Posted by: Atlas MD

January 10, 2023

What’s New in Bulk Form Invitations.

Surveys and routine checkups, while tedious and time-consuming, are necessary and endlessly useful.

Currently, it’s only possible to send forms out one at a time, which makes it really difficult to send out routine forms to large groups of patients.

That is, until today.

With the introduction of bulk form invitations, we’re making the whole process much more labor- and time-efficient by allowing you to send out multiple forms to groups of patients simultaneously.

You can send these forms to a doctor’s entire panel or refine your list by selecting individual patients.

You can do this from the new Bulk Form Invitations page, which you can find by heading to the Forms page and clicking the mail icon in the upper right corner.

You can also send a bulk form invite by selecting an existing form, clicking on the gear icon in the upper right corner, and choosing “Send to Multiple Patients.”

Surveys, routine checks, and data collection just got that much easier.

To learn more about sending bulk form invitations, check out this help article.

And if you have any questions, please don’t hesitate to drop us a line at

Posted by: Atlas MD

December 13, 2022

What’s New in Community Macros.

At this stage of the game, it’s no secret that many doctors in the community are doing tons of great work to help patients.

Wouldn’t it be great if there was some way that their work could be shared with others?

This thought was the impetus for today’s feature release – community macros – which is the first step in a series of many which will enable users to share their content with the community.

Community macros allow you to easily share any macros you’ve made with other users.

Once you share an existing macro, it will be moved into a community library that all users can access.

This means that if you create a really useful macro or text shortcut for lab results, appointments, charting, or anything else, you can give the benefits of that macro to anyone else in the community who wants to use it.

You can remove the macros at any time, and if you prefer to contribute anonymously, we’ve made it possible to do that too.

Why is this feature important? Well, two reasons. 

Firstly, it fosters a greater sense of community by enabling more experienced users to pass on their knowledge to the next class of users.

It also makes it that much easier for new users to pick up the reigns and develop their own workflows, practices, and processes from seasoned users, as opposed to learning from scratch.

It’s just another way that we’re taking steps to nurture the most comprehensive and connected healthcare community. 

If you have any questions about community macros, please don’t hesitate to drop us a line at

Posted by: Atlas MD

November 30, 2022

How Text Messaging Reduces Post-Discharge Readmissions

There’s no feature update today, just some fantastic information that shows how simple tech protocols can have an outsized influence on patient health outcomes.

A recent study looked at the effects of using an automated-text messaging program to support primary care patients after being discharged from the hospital (as opposed to phone calls). The findings concluded that the use of an automated text message-based program was associated with 41% lower odds of readmission and the use of acute care resources for up to 30 days after being discharged. 

The study used a total of 1885 patients representing 2617 discharges. The patients each received automated check-in text messages from their primary care practice following their discharge for 30 days. This wasn’t simply one-way communication; any issues the patients had following discharge were communicated back to practice staff, and their needs were escalated accordingly.

Since ordinary telephone outreach is costly in terms of time, capital, and human resources, the automated text-messaging program offers a low-cost and scalable method of checking in on patients while reducing the burden on practice staff.

This is music to our ears, as external communication is something that puts a massive focus on. Alongside mass emailing and video calls, scheduled text messages are one of the key communication tools provides to ensure your patients are happy, healthy, and healing at all stages of treatment.

What do you think about the use of automated text messaging and digital tools to augment healthcare protocols? Do you think this is something that could be connected to ICD-10 in the future? And which diagnoses do you think would benefit most from a greater frequency of scheduled messaging?