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Tag: mind the gap

Thoughts

More Mind The Gap Magic

Fear not, Stephen Wilkins’ new blog post could be construed as Luddite, but we’re totally on his side. He was prompted to write after Lloyd Dean, president and CEO of the San Francisco-based healthcare system, Dignity Health, announced something called the Dignity Health and Box Patient Education App Challenge. Dean is quoted in the announcement… Read more
Advice

Patient-Centered Communication Skills Correlate With High Productivity And Satisfaction Scores

People are forever telling Stephen Wilkins that he’s wasting his time talking to providers about the need to improve their patient communication skills. Here’s what the naysayers typically cite: Physicians usually think they’re good communicators already There’s no time to talk to patients Physicians aren’t paid to talk Lucky for you, Wilkins easily debunks all… Read more
Advice

A Patient Portal To Nowhere

We freaking love Stephen Wilkins over at Mind The Gap. You get a perspective we don’t find as often on the annals of the Web, doctors and healthcare providers sharing their experiences seeing another doctor. Recently, Stephen was given his first and very own patient portal, a way to “take an active role in his… Read more

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