At Atlas, we’re always looking for ways to streamline the prescription process and make getting necessary medicine to patients as easy as possible. With our new QR Refill feature, we’re putting the convenience of remote refill requests into the hands of patients and providing doctors with more choice on how they want to handle refills.
One of the main benefits of running an in-house pharmacy is being able to dispense the exact amount of medication that a patient requires. This reduces the risk of both overprescription and general waste. Once a patient runs out of medication, however, acquiring a refill becomes a bit tricky.
Typically the patient would have to call a clinic and speak to a doctor or physically visit the clinic in order to request a refill. In some cases, the clinic in question might reach out to the patient before their medication runs out. Both scenarios are time-consuming.
With the new QR Refill feature, doctors now have the option of including a QR code on prescription labels and medication bottles. Once a patient’s medication runs out, they can request a refill simply by scanning the QR code with their smartphone.
Once the QR code of a label has been scanned, the doctor who dispensed the medication will receive a notification asking them to approve or dismiss the prescription refill request. This eliminates the need for patient calls and visits with regards to prescription refills, saving massive amounts of time for both doctors and patients.
As a precaution against disrupting our users’ current dispensing and refill processes, QR Refills are disabled for existing Altas.md accounts, so you’ll have to enable the feature before you and your patients can start using it. All Atlas.md accounts registered after the rollout of this feature, however, will have the feature enabled by default. Check out our help article for information about enabling QR Refills.
If you have any questions regarding QR Refills, please don’t hesitate to get in touch with us at firstname.lastname@example.org.