If you’re using the Atlas.md EMR, you already know you’ll get email reminders to update your password every now and then. You can click the link right in that email to hop straight over. Should you need to update your password any other time, for any other reason, there are a couple ways to go about it. This video walks you through how to update your password in case you need a quick refresher. Or in case you’re just in the mood to watch a cool video.
Category Archives: Atlas.md EMR
DPC is all about connecting with patients, which ironically is prevented by the standard insurance model. All those rules and regulations are so tough to keep up with, and heaven forbid you break one of ’em. The fear itself can effectively prevent that connection which leads to a healthy doctor-patient relationship. Can’t text. Can’t Skype. Can’t Tweet. And when you feel like you’re basing a diagnosis on the ICD code instead of the other way around? Don’t even get us started. But we digress…
Thank goodness there’s a better way. Direct Care literally shoves all that craziness to the side and lets us focus on the patient. Listening to them. Talking to them. Connecting with them. However they want. We would do well to remember that Direct Care was built on the premise of transparent communication. But we would do even better to remember that not everyone communicates the same way. Your “older” generation thrives on phone calls and emails. But your millennials? They’re different. They text and tweet. Constantly. It’s concise. And fast. And that’s all they need. #micdrop
The AAFP wrote an article addressing some of this not too long ago. They had all kinds of great ideas on how to attract and engage this generation. The whole thing is over here, but let’s take a quick peek at the good stuff: Read more
This time of year is crazy, don’t you agree? The holidays bring with it random, inconsistent office hours, winter vacations to schedule around, and patients who need to be seen at all times of the day… and night!
There’s no better time than now to make sure you’re getting the most out of your calendar. Learn all the tips and tricks that will keep you and your clinic running smoothly – no matter how many locations you have! This video shows you how to create new appointments, how to edit the ones that are already there, and how to set up your calendar with different views to make sure you’re getting the full picture.
See It Like You Mean It.
We’ve been thinking a lot about accessibility lately. It’s a really big part of Direct Care: you want to be available for your patients when they need you… and how they need you. Atlas.md already lets you communicate via email, phone, text, and Twitter DM. All great options. But we went bigger. Clearer. Announcing video calls!
That’s not all we have up our sleeve this time, though. We’re also introducing a directory of contacts, fully flexible office hours set up, intuitive automated emails to patients about expiring credit cards and more. Let’s go!
Now when your patient cuts her hand 3 hours away from home, you can get a great visual (literally) before telling her to hightail it to the nearest ER, or walking her through how to take care of it herself. Now that’s service. Get all the juicy details on making outbound video calls over here.
Performance-Oriented Tweaks to Prescriptions
You know how we’re always working to improve the performance of Atlas? We targeted an area of improvement we think you’ll be happy about. Sure, it’s a behind-the-scenes update, but one you’ll definitely notice. We re-engineered the drug database search so you can prescribe faster and get instantaneous results for any drugs you need!
Directory of Contacts
Keeping your team’s third party contact information in one place makes sense, right? We thought so, too. Store them in Atlas.md, be a stronger team because of it. Psst. You’ll probably find this pretty helpful when faxing, too! Learn more.
Each user can set their own office hours. So now you have complete control over which phone number Atlas forwards calls to while you’re away. Learn about the change here.
Smarter Inventory SKU Input
Heads up! That’s what Atlas will be saying when you enter a non-NDC item with a SKU that’s already in your inventory. In the form of a friendly notice about which other items are in your stock with that same SKU, we’ll help you easily review (and avoid!) mistakes made by conflicting SKUs.
Set Auto-Charge Date When Adding Patients
Now when you manually add a patient, you can select the exact date you’d like to charge them each month. Boom. It’s that easy.
If Atlas notices a patient’s payment information is about to expire, or there might be an issue with their payment method for the next billing cycle, we’ll send a friendly reminder to them so they can investigate. Find out what’s in the email here.
Fitness/Vitals Custom Date Ranges
Now you can view reports based on a custom time range you select. Details, details, details!
Multiple Daily Entries for Vitals and Stats
Have a blood pressure re-reading you need to enter for a patient? No problem, now you can add multiple entries per day. Get the details here.
Atlas.md is growing. Fast. To keep up with all the movement, we like to spend some extra time behind the scenes to make sure the features you use the most are in tip-top shape. So even though most of the feature improvements you’ll read about below aren’t visible up front, you can rest easy knowing things are humming right along beneath the surface. Let’s go.
We’re always maintaining database optimization, but this time we took an extra long peek under the hood. As databases get bigger (read: more patient, drugs and general metadata is stored) they also tend to get sluggish from having to crunch all that additional info. Two things become super important to maintain a smooth ride at that point: targeted indexing and efficient querying. Don’t worry, you don’t need to know what those things mean to understand how we improved them: we found all the spots that could possibly act as a bottleneck and we set out to prevent slowness from happening in the first place.
This was fairly simple in most cases – we just stepped outside the box and approached things from a different angle. But it wasn’t all fun and games. Imagine a set of data likened to a tired and cranky five year old. This data required special attention from a dedicated server to make it happy. So we obliged. And once it got its desired one-on-one attention it performed beautifully, smiling and giving instantaneous results in most cases. So there you have it. The most crucial searchable data in Atlas.md now have their own special room with their own special toys where they happily sit and wait to be used by you.
A Brighter Future for Mailboxes
A few years ago when we developed the Mailbox integration (reminder: that thing where you connect your mailbox to Atlas.md so it can smartly read your relevant emails and effortlessly keep you connected to your patients) we had no idea if it would be a hit or not. So we took a leap of faith, and we’re glad we did – it’s one of the most widely-used features of Atlas.md. Fast forward to today, and it’s time to future-proof the process, which means going back to the drawing board and finding a new and better way to connect, fetch and parse data given the Mailbox’s blatant popularity. This is a tall order, so we broke it up into smaller pieces. To kick things off in Phase One, we’re making sure everyone’s mailboxes are checked and messages are fetched more regularly and consistently. Plus, it’s taking less effort from our server to do so. Now that’s what we call setting a strong foundation.
Outgoing Emails Get Some Attention, Too
We’ve always relied on Amazon Web Services SES to help deliver your emails to patients. It’s a really big part of why Atlas works in reaching so many people every day. Remember when you had to verify your email address before it would work? We’ve integrated Amazon Web Services even deeper into the EMR so you don’t have to prove you’re you anymore… we’ll just know. Bonus: this makes us even more compliant with anti-spam rules. If you’re all about the details, that means all emails sent out by Atlas are now fully SPF (no, not the sunscreen), DKIM and DMARC (do these sound like entertainers to anyone else?) compatible. This alphabet soup tastes like the three most important spam control protocols in effect for modern emailing, and we think that’s delicious.
Don’t Forget The Stuff You Can See!
So far we’ve talked about invisible updates, but there are a couple you’ll notice on the front end, too. For example, Atlas.md now supports multiple credit cards for companies whereas before only patients were graced with this feature. Oh, and now you can send your patients a welcome email even if you enroll them manually. We’re not leaving anyone out!
Saving patients money is a huge part of what Direct Care’s all about. There are all kinds of ways DPC is geared to do it: low monthly subscription fees instead of outrageous insurance premiums, the reassuring mentality that patients only pay for what they need, and last but certainly not least is that DPC offers wholesale prescription prices – something that immediately (and very visibly) helps ease the pressure on bank accounts everywhere.
On that note, Atlas.md is having a really proud moment to the tune of more than a million dollars…
Atlas.md was created by DPC docs who are literally on the front line of the Direct Care movement. They thought of everything, and their EMR is how they walk the walk. From fully supporting in-house pharmacies so it’s easier to offer wholesale prescriptions to pointing out GoodRx coupons when they’re applicable, Atlas.md helps its docs save their patients money on the regular. But just how much are we talking? This EMR has saved patients who belong to a DPC practice using it upwards of one million dollars.
The best part? That number continues to grow every single day. Just like support for Direct Care.
Have you been wondering how to activate or deactivate two step authentication on the Atlas.md EMR? We just launched a new video that will help you with the process, and you can read more about it in the help section or shoot us an email at firstname.lastname@example.org if you have any questions.
While some clinics prefer to activate two step authentication, it’s all about your personal preference. What do you choose to do? Feel free to follow up in the comments or check out the forum or leave a comment below to discuss and explore with other DPC physicians.
There’s a new way to accept payments through Atlas, and it’s going to make things even better for you and your patients. We’re excited to announce the launch of Atlas.md’s ACH acceptance.
Here’s the scoop. By now you know that you can accept credit and debit payments. And that’s been great. But ACH is a way for you to accept payments directly from your customers’ bank accounts. If you remember, back in November, we lowered your transaction payments from 2.5% to 2.1%, but this new addition makes it even cheaper to accept payments from your patients.
The cool thing about ACH (besides the convenience) is that the charge per transaction is only going to be 25¢, which is less than the current 2.1% + 30¢ per transaction for credit/debit card payments. While it does take about 7 days for your patients’ funds to go through, this can add a bit more flexibility to your payment acceptance options.
Accept Multiple Types of Payment
ACH acceptance is a win-win: it lets your patients send money directly from their bank, so they have less to worry about, and it allows your clinic to accept payments without paying high transaction fees. And it’s a win-win that includes no learning curve.
To accept ACH payments, just follow some simple instructions:
- Go to the patient billing page, and then add a new bank account.
- Enter your patient’s name, account number, and routing number.
- You’ll receive a confirmation message that the bank account has been added and needs to be verified.
- The customer will get an email with details about the process and a link that they can use to complete the verification.
That’s it! Go ahead and get set up with ACH today or read some more specifics about how ACH works here.
Quality seems good, right? Quality seems the like thing that we’re all after, right? Well, sort of! When it comes to EMRs, we’re on the right track. While the rest of the EMRs are tripping over themselves to comply with government regulations over quality, we’re able to pursue actual quality medicine above all.
It turns out that what has been a speculation for years (that government regulations distort quality by making overtesting and distortion of informed consent and overmedication – to name a few – a regular part of a doctor’s work day), has been proven to be a pervasive and perverse issue in the medical world, according to PLOS Medicine.
Virtual Quality Doesn’t Promote Health
This phenomenon is so common that it has a name — “virtual quality,” and it relates to the fact that applying rigid standards, regulations and “guidelines” might make sense statistically but they don’t actually apply to patients, and these rigid guidelines can actually produce harmful effects on patients. It seems counterproductive because it is. The whole point of guidelines should be to ensure a positive standard of practice, but the reality is that guidelines and PQRS’s actually reduce patient quality. According to Peter C. Cook, M.D.,
The notion that PQRS promotes quality care rests on the flawed assumption that a bloated federal bureaucracy, CMS, can be nimble enough to produce quality measures that keep up with the rapidly evolving state of scientific evidence. Reality contradicts that assumption. Published reviews in JAMA have determined that ‘most guidelines become outdated after 5 years.’ (Medical Economics)
Return to True Quality Care
And if that wasn’t enough to make you change your mind, consider the study published in PLOS Medicine, Quality Care that Matters, which states that the “current quality measures should be abandoned.” Obviously “quality measures should reflect meaningful health outcomes. Surrogate measures do not satisfy this principle. Clinical trial results are often not attained in the real world, and there should be evidence that quality measures do, in fact, substantially improve health outcomes across various locales and practice settings.”
DPCs Make a Real Difference
While this is bad news for standard medicine, it’s good news to all of the doctors and patients who subscribe to DPC. We believe in actual quality, not virtual quality, and that’s more meaningful to us than “Meaningful Use” could ever be!
When you’re ready to take the next step in starting your DPC practice, take a look at our curriculum to see how you can get started.