Tag Archives: what’s new

Imagine a patient is explaining their symptoms, walking through a timeline, and sharing details you’ll need later. You want to stay present and listen, but you also know you need to document everything.

So you’re left with two choices: start typing, or try to remember it all after the visit.

It’s this kind of friction that breaks your flow, delays documentation, and cuts into time you could be focusing on your patient—and why we’re introducing Voice Recording in Atlas.md Mobile. 

Now you can record and attach audio directly to the patient’s chart during visits. Transcripts are then automatically generated and prepared for SOAP note generation.

Clear, Real-Time Voice Documentation

This new feature helps you:

• Capture insights immediately, before they’re lost between visits.
• Stay present with patients instead of splitting attention between typing and listening.
• Reduce after-hours charting by documenting in real time.
• Eliminate clunky workflows from third-party recording apps and file transfers.

Voice Recording is currently only available for iOS.

For more information on how this feature works, check out our support article. And, as always, if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Billing is easy to brush off until later. You finish a visit, plan to enter the charge, and then have to switch devices or follow up for payment. Those extra steps add up: more friction, more time spent, and more balances left outstanding.

Today, we’re removing that gap with Billing in Atlas.md Mobile. Now, you can handle billing in the moment: add charges in a couple of taps, collect payments on the spot, and manage payment methods directly from your phone.

Handle Billing at the Point of Care

With billing built into Atlas.md Mobile, you can:

• Save time by handling charges and payments without switching devices.
• Reduce outstanding balances by collecting payments before the visit ends.
• Keep your workflow moving without having to circle back to billing later.

Ultimately, this means faster collections, fewer delays, and a cleaner billing workflow, all from your phone.

For more information on how this feature works, check out our support article. And if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Patients don’t always text during business hours. A quick medication question or scheduling request might come in late at night or over the weekend. Without a response, patients may wonder if their message was received or when they’ll hear back.

That’s why we’ve improved SMS Auto-Reply in Atlas.md with a new After-Hours mode. Auto-replies can now activate automatically based on each provider’s configured hours, ensuring patients receive a response whenever a provider is unavailable.

Once enabled, Atlas.md checks the provider’s schedule and sends your auto-reply only when messages arrive outside those hours. During normal availability, messages come through as usual.

Clear After-Hours Communication 

This new improvement helps you:

• Reduce patient uncertainty by confirming their message was received after hours.
• Save time by eliminating the need to manually enable or disable auto-replies.
• Protect your evenings and weekends by setting clear communication expectations.
• Strengthen patient trust with consistent, reliable responses.

This ensures patients know their message was received after hours while you maintain clear communication boundaries, all without adding to your workload.

For more information on how this feature works, check out our support article. And if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Lab results rarely arrive all at once. Some values post immediately while others take longer to process, making it difficult to know whether you’re looking at a complete set or just the first batch. This can slow decision-making, delay patient communication, or lead to final results being missed entirely.

That’s why we’re introducing Lab Result Statuses, a clear, at-a-glance indicator showing whether lab results are final or if more are still on the way. Now, you always know where things stand without digging into the details, and have the clarity to act confidently instead of wondering whether more information is in the pipeline.

This status is visible directly in the Lab Results list and works across both desktop and mobile. It’s also in the subject line of your email notifications, allowing you to triage your inbox faster and more reliably.

Instead of trawling through every message to figure out what changed, you can immediately see whether a result is partial or complete.

This feature uses the lab data Atlas.md already receives from major providers like Quest Diagnostics and LabCorp.

There’s no new setup, no manual tracking, and no change to your existing workflow. It works automatically in the background, using the data you already rely on.

Give this feature a try next time you’re expecting labs. And if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Not every patient question comes when you are sitting at your desk. When care continues on the go, having as much patient context at your fingertips as possible makes those moments easier to manage.

That’s why we’re enhancing patient profiles in Atlas.md Mobile to bring more of the patient context you already rely on into the mobile experience.

Now, when you open a patient’s profile, you’ll see essential medical details in a dedicated Medical tab, including their health history, allergies, current medications, and more. This gives you a clearer snapshot of the patient’s health wherever you are, without interrupting your workflow.

The result is faster orientation, more confident follow-ups, and smoother transitions between mobile and desktop work.

Check out Atlas.md Mobile to see this update in action. And, if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Staying in sync with your team is important, especially when patient updates come quickly throughout the day. But when you’re moving between visits, working outside the clinic, or juggling messages from multiple directions, keeping track of what needs your attention can take a lot of time and attention.

That’s why we’re bringing @Mentions to Atlas.md Mobile, so your team’s most essential nudges, requests, and clarifications follow you. Instead of waiting until you’re back at a computer, you can stay aware and respond with confidence whenever and wherever you need to.

With @Mentions available at a glance, you can immediately see who needs you, what it’s about, and which patient it involves, without digging or context-switching. This means it becomes way easier to keep conversations moving, avoid bottlenecks, and stay on top of updates.

And because everything remains fully synced with your web account, your workflow stays clean and consistent whether you’re reviewing updates on your phone, tablet, or computer.

For more information on how this feature works, check out our support article. And if you have any questions, please don’t hesitate to drop us a line at support@atlas.md.

Running a clinic means wearing a lot of hats, and managing money is one of the trickiest. Whether it’s tracking incoming payments, reimbursing staff, or handling everyday expenses, the financial side of your practice can feel like a separate job. 

Most financial tools weren’t designed for clinics. They’re clunky, disconnected, and supported by teams that don’t understand how your practice actually works.

That’s why today we’re happy to announce Atlas Balance. 

Atlas Balance brings modern financial tools into the Atlas.md ecosystem, powered by Stripe. With Atlas Balance, you can:

Whether you’re onboarding a new staff member or paying for supplies, everything works together—funds, payments, and spending—in the system you already know.

Need to give your MA a card for continuing education, or let a nurse order supplies? With a few clicks, you can issue a Visa-backed spending card and set custom controls like daily limits. Every transaction is logged in real time, so nothing slips through the cracks.

Atlas Balance is now available to all Atlas.md users. It’s everything you need to run the financial side of your practice and keep your clinic running smoothly.

For more information, check out this page or our support articles on the subject. And if you have any questions, you can reach us anytime at balance@atlas.md.

*Atlas CRM, LLC partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Member FDIC. Atlas Balance Visa® Commercial cards are powered by Stripe and issued by Celtic Bank.