No one likes to be kept in suspense when shipping something crucial like medications.
But even with the most reliable logistics in the game, there’s always that tiny chance something goes sideways. And when it’s a high-value item like your patient’s insulin, it’s always better to err on the side of caution so you’re not left out of pocket if the USPS driver evaporates.
This is precisely why we cooked up Shipping Insurance. This new feature gives you peace of mind by protecting your shipped medications against potential loss or damage. It’s a game-changer for anyone who’s had that “please, just make it there” moment after clicking “Ship.”
With Shipping Insurance, you’re not just sending out medications or packages—you’re sending them confidently, knowing they’re covered if something goes wrong.
This means you can focus more on patient care, not package tracking drama.
For more information on how Shipping Insurance works, the fee structure, and how to claim, check out our support article.
And if you have any questions, please don’t hesitate to get in touch at support@atlas.md.