Category Archives: What’s New

No one likes to be kept in suspense when shipping something crucial like medications.

But even with the most reliable logistics in the game, there’s always that tiny chance something goes sideways. And when it’s a high-value item like your patient’s insulin, it’s always better to err on the side of caution so you’re not left out of pocket if the USPS driver evaporates.

This is precisely why we cooked up Shipping Insurance. This new feature gives you peace of mind by protecting your shipped medications against potential loss or damage. It’s a game-changer for anyone who’s had that “please, just make it there” moment after clicking “Ship.”

With Shipping Insurance, you’re not just sending out medications or packages—you’re sending them confidently, knowing they’re covered if something goes wrong.

This means you can focus more on patient care, not package tracking drama. 

For more information on how Shipping Insurance works, the fee structure, and how to claim, check out our support article.

And if you have any questions, please don’t hesitate to get in touch at support@atlas.md.

Ever been in a bind because you couldn’t quite explain something to a patient over text? Maybe it was an essential label, an irregularity in an X-ray, or a detailed prescription instruction. Sometimes, words just don’t cut it in the way that images can.

That’s why we’re introducing the ability to send images to patients with Atlas.md Mobile. No more detours through extra apps or email attachments. Now, you can share visual information directly in your patient conversations with a few simple taps.

This feature doesn’t just add convenience—it brings speed and clarity to patient care. By streamlining communication, you can ensure that your patients stay informed and that you spend less time untangling text-based instructions.

This means cutting down on miscommunications, fielding fewer “Can you clarify?” calls, and ultimately allowing you to focus more on what truly matters: providing the best care possible.

For more information on how this feature works, check out our support article. If you have any questions about sending images within Atlas.md Mobile, please don’t hesitate to reach out at support@atlas.md.

Have you ever been involved in this scenario:

A patient comes in with the flu.

You write them a prescription, dispense it, and they head on their way.

An hour (or worse, days) later, you find out the same patient has a pending refill for their blood pressure meds, due tomorrow.

Not only do you have to arrange for shipping when the patient was just in the clinic, but you’re also incurring additional overhead costs. Meanwhile, the patient has to wait for meds that could have been handed to them earlier.

Frustrating, right? That’s why we developed Refill Suggestions.

This new feature helps you group any upcoming refills with new prescriptions you’re writing for your patient.

Now, with one click, you can bundle all the medication your patient needs, both new prescriptions and any outstanding or upcoming refills.

This means no more extra shipping fees and admin for you. No missed refills and waiting for your patient. 

Just wins and mountains of time saved for everyone involved.

For more information about how this feature works, check out our support article. And if you have any questions about Refill Suggestions, please don’t hesitate to reach out to support@atlas.md.

Last month we brought to life Atlas.md Mobile for Android, meaning you can now download your Atlas.md companion on any device. Today, we’re supercharging the app with two new features designed to make your mobile practice even more efficient and effective.

Fully Integrated VOIP Calls

Need to call a patient? With the new VOIP call integration, you can make calls directly in the Atlas.md Mobile app without having to jump between platforms.

Since the calls are VOIP-based, their quality is fantastic, meaning it won’t sound like you’re in a tunnel in the middle of a storm every time you ring a patient.

Atlas.md will also automatically log all basic call details into your patient’s profile, helping you effortlessly track your communications.

In-App Image Viewer

We know how important it is to review patient images quickly and efficiently, which is why we’ve improved the ability to view images directly in patient message threads.

Now, when patients send you pictures, you can view them directly within the Atlas.md Mobile app without having to leave the conversation.

We’re really excited about the way the app is developing and how these features will help you provide care to patients while you’re on to go.

If you have any questions about them, please don’t hesitate to reach out at support@atlas.md.

Remember the Patient Hub? It was a pretty big milestone for improving doctor-patient communication.

Well, today we have another one. It’s like the Patient Hub, but for companies. So after scratching our heads and maxing out our R&D budget, we decided to call it the Company Hub.

The Company Hub gives companies a way to quickly and easily create an account designed to interact exclusively with you and your clinic.

Using the Company Hub, companies can contact your clinic, manage their billing, and settle invoices. They also have access to general patient data like utilization reports and current coverage information. And if an employee leaves the company? No problem. Companies can remove employee coverage with a few simple clicks.

To register, companies simply have to create an account using their Atlas.md email address.

Sounds simple? That’s because it is!

The company-clinic relationship just got a whole lot easier to manage and bill, with countless hours saved along the way. Check out our support articles to learn more.

And if you have any questions about the Company Hub, please don’t hesitate to get in touch at support@atlas.md.

As we continue to better understand AI and how it can help you run your practice, we’ve been hard at work pumping up Atlas.md’s capabilities with some new features that will significantly enhance how you interact with patient information.

Check these out:

AI Reading Mode

With the AI Reading Mode, we’ve added formatting to make AI-generated content much easier to read. Whether reviewing a patient chart summary or analyzing a detailed AI-generated report, you can now skim through content and find the important information you’re looking for at a glance.

From here, you can decide your next steps like editing the content, sending a fax for a referral, adding a note to the patient’s chart, or just moving on while the AI does its thing. These actions are context-dependent, so they’ll change depending on what information is being generated.

Expanded Lab Result Summaries

We’ve also made significant improvements to our AI’s ability to summarize lab results. Now, it can summarize lab results in any format, rather than only imported discrete data.

This means whether you’re dealing with structured or unstructured data, Atlas.md can now draft clear, concise summaries that make it easier to communicate important findings to your patients.

PDF-Aware Chart Summaries

Finally, we’ve improved the context of our AI when running chart-wide actions to include PDF attachments. Now, Atlas.md can read and extract important details from PDF attachments and incorporate this information when creating chart summaries and referrals. This provides a much fuller picture of your patient’s history, ensuring that nothing gets overlooked.

If you have any questions about these new features, don’t hesitate to reach out to us at support@atlas.md.

Remember utilization reports for employer groups? We built them to provide detailed data on how companies use your services. Today, we’re bringing this same capability to the individual patient level with Patient Utilization Reports.

Now, you can use these stats to see how your patients are engaging with your clinic, and how their care is coming along. You know, like those little weather stations people use to measure temperature and rainfall – but for patients.

You’ll find a new “Utilization Report” link in each patient’s chart next to their name. This link pulls up a detailed report of your patient’s utilization stats.

This data is great for understanding the scope of services your patients use. Whether you’re reviewing treatment frequency or the types of care your patients receive most often, these reports give you the information you need to track their care journey effectively.

If you have any questions about Patient Utilization Reports, please don’t hesitate to drop us a line at support@atlas.md.

It goes without saying that being able to collect timely payments from your patients is a pretty important part of running your clinic. 

While we already support Apple Pay, today we’re rolling out the same functionality to Android users with Google Pay support, making it easier and faster for patients to settle their bills – ultimately, generating more revenue for your clinic.

Now, when using the Atlas.md Patient App, patients can pay using any of the payment methods stored in their Google Wallet. This integration eliminates the need for patients to manually enter their credit card details, saving them time and making it easier for your clinic to get paid.

It’s important to note that Apple Pay and Google Pay currently don’t support subscription payments – they can only be used for one-time transactions.

For more detailed information on how to use these payment options work, check out our support article on the subject.

And as always, if you have any questions or need assistance, please don’t hesitate to drop us a line at support@atlas.md.

Communicating lab results to patients requires a careful balance of clarity and empathy. Our latest feature, Draft Main Findings, helps you strike that balance while giving you more control over the messaging.

Powered by AI, this new feature summarizes the main findings from lab results in a single click. When emailing lab results to patients, simply select the AI button and click Draft Main Findings from the dropdown and Atlas.md will summarize the lab data.

From there, you can add your own personalized message, tailored to the specific needs and tone you want to convey.

To learn more about this feature in more detail, check out our AI Macros support article.

We’re pretty excited about how these AI features continue to enhance workflows and save valuable hours. If you have any questions about them, please don’t hesitate to drop us a line at support@atlas.md.

A few months ago, we launched Atlas.md Mobile for iPhone — a mobile app that allows you to communicate with patients and take care of business when you’re out of the office. Today, we’re excited to bring even more users on board with Atlas.md Mobile for Android.

The Android version of Atlas.md Mobile functions the same as the iPhone one, putting the Atlas.md features you use most — messaging patients, appointment tracking, and task management — right at your fingertips.

Now, whether you have an iPhone, Samsung Galaxy, Pixel, or any other mobile device, you can take your practice with you and continue to provide quality care to patients.

To learn more about how Atlas.md Mobile works, check out our support article.

Download Atlas.md Mobile for Android

And if you have any questions about Atlas.md Mobile, please don’t hesitate to drop us a line at support@atlas.md.