Posted by: Atlas MD

November 21, 2023

What’s New in AI Macros.

We’ve always placed a big emphasis on using macros to simplify workflows and create better, more comprehensive notes. With AI Macros, we’re enhancing that experience using artificial intelligence.

AI Macros work with and analyze the content of the note you’re writing to perform specific tasks and save loads of time.

Currently, this feature works with two macros:

  • Find Possible ICD-10 Codes searches the content of the note for any possible ICD-10 codes and compiles a list of results in the same note. Once you save the note, any added ICD-10 codes become links that allow you to search across your whole account database for other patients with the same codes.
  • Suggest Differential Diagnoses analyzes the content of the note you’re writing to suggest possible conditions or diagnoses.

To use an AI Macro, simply type “#ai” when working on a note, and’s macro-autocompleter will bring up a list to choose from.

AI Macros not only save valuable time but also help you navigate and analyze medical information more effectively. And while there are currently only two AI Macros available, we’ll be adding more in the future to enhance your workflow even further.

For more information about AI Macros, check out our support article.
And if you have any questions or suggestions about AI Macros, please don’t hesitate to drop us a line at

Posted by: Atlas MD

October 11, 2023

What’s New in Fixed-Rate Billing Plans.

Alongside normal subscriptions, has always given users flexibility in how they charge patients with age-based pricing sets and service fees. Today, we’re extending that flexibility and rolling out a new way of selling subscription add-ons with Fixed-Rate Billing Plans.

Now, next to using age-based tiers or customized subscriptions, you can set billing plans with standardized, fixed rates. These can then be added to patients’ billing plans as subscriptions.

So if you’d like to create a standardized family plan that includes two adults and two children, for example, you can easily set it up and charge it to patients as a subscription.

On top of that, we also improved the patient billing organization and brought everything together on one page. Now you can find all Billing Plans, including age-based pricing sets, fixed-rate pricing sets, and service fees, under Account > Patient Pricing Settings.

These updates will not only help you find everything related to patient billing more easily but will also provide you with even more ways of providing services and increasing your revenue.

If you have any questions about Billing Plans, please don’t hesitate to drop us a line at

Posted by: Atlas MD

September 28, 2023

What’s New in AI Summaries and SOAP Notes.

Picture this – after recording a consultation with a patient, you upload the audio file to and transcribe the conversation to the patient’s chart. You stare at the wall of text, the ums, the ahs, the you knows, and think tiredly, “If only there was a way to instantly summarize this information.”

Well, now there is. Thanks to’s integration with generative AI, you can now summarize transcriptions and generate SOAP notes.

After you’ve uploaded an audio file and transcribed it into your patient’s chart, you’ll notice a new AI button that allows you to do two things:

  • Summarize the transcribed conversation
  • Generate a SOAP note for documenting and communicating patient information 

Whatever action you take will appear on your patient’s chart, in the same thread as the audio file and the transcription.

These magic buttons are a huge time-saver, and we’re so excited to see how users use them and transform their workflows! This is also just the first of many AI features we’ve planned to make running your EMR faster, easier, and more intuitive.

Until then, if you have any questions about how AI summaries or SOAP notes work, please don’t hesitate to drop us a line at

Posted by: Atlas MD

August 28, 2023

It’s the Burn, Not the Out

If you’re reading this or have decided to become part of the DPC movement, it’s because you’ve experienced burnout.

This isn’t just bad for providers, but also for patients, families, and healthcare systems — and in 2023, it’s worse than ever.

Based on the latest report from Medscape:

  • 53% of physicians say they’re burned out
  • 23% of physicians say they’re depressed
  • Female physicians are affected more severely than male physicians
  • Self-employed physicians report less burnout
  • Burnout is blamed on bureaucratic tasks and long hours

While none of this is really surprising or new, it’s that last point that deserves attention.

Often when we think of burnout, we get the impression that providers have nothing left to give. They’re worn out, depleted, spent.

But what if the problem wasn’t the fuel left in the tank, but the flame itself? The flame that used to burn bright and consistently when you were in med school or just starting out at your first practice?

Maybe it’s not the quantity of the work overwhelming providers but the quality of it. Churning through appointments to make more money is hardly meaningful, and neither is drowning in the subsequent endless seas of paperwork.

A lot of providers want to do work so that they have more time to enjoy life — and that’s completely understandable.

But most physicians aren’t afraid of work – it’s why they got into healthcare in the first place – but of doing banal work.

The solution, then, is to focus on doing work that matters. Reignite the flame. Spend time doing the things that made you passionate about healthcare in the first place:

  • Working hard
  • Finding creative solutions to problems
  • Being of service to others
  • Helping patients
  • Changing lives

It’s about finding work worth doing, and doubling down on that work, rather than getting caught in the work that pays the bills but starves the soul.

The stoics believe that the secret to happiness is work worth doing.

That feels true. And maybe that’s true for burnout too — the secret to burnout is work worth doing.

Posted by: Atlas MD

August 17, 2023

What’s New in Audio Transcripts.

We recently released the Audio Playback Support feature to send audio files directly into from your device or computer. Today we’re happy to announce another audio-related feature that should make charting and content organization much easier: Audio Transcripts!

Transcribing anything used to mean starting and pausing audio files and jotting down the content as you went along.

Now, you can turn audio files into searchable text-based content with a single click, simplifying the process of finding and editing notes, understanding problems, archiving patient conversations, and much more!

Imagine seeing patients, recording visits, and having those notes automatically added to your patient’s chart with two easy clicks. It’s another way that lets you spend more time with patients and less time on paperwork.

The whole process is really straightforward. When you upload an audio file, will automatically start transcribing it.

While it works, we recommend checking out other patients’ charts, managing your billing, or getting a coffee refill.

The point is, you don’t have to wait for the transcription to finish – we’ll notify you once it’s ready and attach it to the original note so you can view the audio file and the transcript in the same place.

If you have any questions about Audio Transcripts, please don’t hesitate to drop us a line at

Posted by: Atlas MD

July 25, 2023

What’s New in Appointment Statuses.

There are many reasons why a patient might not be able to make an appointment. Maybe they overslept. Maybe they were unlucky and got a flat tire on the way to your clinic. Or maybe they had to pick their kids up from school.

Regardless, missed appointments happen, and keeping track of them always requires an extra bit of admin!

Today we’re rolling out a smarter way of tracking appointments with Appointment Statuses.

Now, you can assign an appointment a status depending on the stage it’s currently in.

Appointments have five possible statuses:

  • Scheduled (which is the default for new entries)
  • Checked In
  • Checked Out
  • Canceled
  • No Show

You can change the status of an appointment directly from your calendar by simply clicking on it, then selecting Change Status.

Once you’ve changed the status, the appointment in your calendar is updated with an icon that indicates its current stage. If an appointment is marked as canceled or a no-show, you’ll have to provide a reason. And once an appointment is marked as canceled, no more reminders will be sent to patients about that appointment.

This feature is completely optional. If you find that this doesn’t suit your workflow and you choose not to use it, nothing in your appointment-making process will change.

But if you do decide to use it, we’re confident that this feature will give you much more control and insights into appointments and allow you to better streamline your schedule.

For more detailed information on how Appointment Statuses work, check out our help article.

And if you have any questions about Appointment Statuses, please don’t hesitate to drop us a line at

Posted by: Atlas MD

June 29, 2023

What’s New in Audio Playback Support.

As a doctor, taking notes is incredibly important during your day-to-day. Jotting down thoughts about a diagnosis, writing prescriptions, documenting a patient’s medical history – the list goes on.

While our Notes feature is already pretty comprehensive, today we’re providing another avenue for taking notes and collecting information with Audio Playback Support.

Now, with any synced device, you can send audio files directly into from the Voice Memo app on your phone, from chat apps like WhatsApp and iMessage, or your computer. The feature supports standard audio formats like MP3 and MP4.

You can upload audio files directly to your patient’s chart by heading to the chart, clicking the plus sign in the upper right corner, Add Attachments, then Attach Files. Any uploaded audio files will be playable right from that patient’s chart.

You can also send audio files to through your Files Inbox. Simply send them via the email address, Google Drive, or Dropbox connected to your Files Inbox and they’ll show up in your EMR. You can then assign them to a patient’s chart to better organize and categorize them.

So if an idea occurs to you that you’d like to quickly record, or there’s a longer diagnosis you’d like to dictate and attach to a patient’s chart, you can now do both easily straight from your mobile device.

This is just the first of a few great features we have planned for audio files in If you have any questions about Audio Playback Support, please don’t hesitate to get in touch at

Posted by: Atlas MD

June 7, 2023

What’s New in Labs Follow-Up Reminder.

When requesting labs, it’s pretty common to have to repeat a test a few weeks or months down the line. While diary and calendar entries can do the trick, we thought we’d do one better with the Labs Follow-Up Reminder feature.

Now, when ordering labs for your patients, you can easily set up a follow-up reminder to notify you or your staff in a couple of weeks (or however long you need), to perform another test. will automatically set up a reminder for you or another member of staff to order a follow-up lab test in the future. The follow-up task reminder includes default details about the labs being ordered. You can, however, change them or add your own additional notes to help out your future self.

You can also use your macros to streamline common follow-up scenarios, such as referencing a previously requested lab.

If you have any questions about Labs Follow-Up Reminders, please don’t hesitate to drop us a line at

Posted by: Atlas MD

May 23, 2023

What’s New in Patient Hub and Patient App Support for Family Members.

The recent release of the Patient Hub and Patient App brought many cool features into patients’ hands. At the time of writing, they can:

  • Self-schedule appointments
  • Get in contact with you or your clinic
  • Manage their billing

Today we’re extending some of that functionality to patients’ family members.

Before, only the head-of-household of a family account could access the Patient Hub and Patient App. Now, all family members can set up appointments (if you choose to activate self-scheduling), and easily find your clinic’s contact details should they need to get in touch.

As the Patient Hub and Patient App grow, family members will also get access to even more new and exciting features.

If you have any questions about the Patient Hub and Patient App Support for Family Members, please don’t hesitate to get in touch at

Posted by: Atlas MD

May 18, 2023

What’s New in The Patient App.

We recently released the Patient Hub – a platform that allows patients to connect directly with their doctors. Today, we’re extending that connection from browser to mobile with the release of the Patient App.

The app brings the full functionality of the Patient Hub directly into the hands of patients. Using the app, patients can contact their doctor, self-schedule appointments, see upcoming appointments, and manage their billing. The iOS version of the app also synchronizes Apple Health data with the patient’s doctor.

The Patient App is designed to further enhance the doctor-patient relationship and makes providing care as easy as unlocking a screen.

If you have any questions about the Patient App, please don’t hesitate to drop us a line at