DPC is all about connecting with patients, which ironically is prevented by the standard insurance model. All those rules and regulations are so tough to keep up with, and heaven forbid you break one of ’em. The fear itself can effectively prevent that connection which leads to a healthy doctor-patient relationship. Can’t text. Can’t Skype. Can’t Tweet. And when you feel like you’re basing a diagnosis on the ICD code instead of the other way around? Don’t even get us started. But we digress…
Thank goodness there’s a better way. Direct Care literally shoves all that craziness to the side and lets us focus on the patient. Listening to them. Talking to them. Connecting with them. However they want. We would do well to remember that Direct Care was built on the premise of transparent communication. But we would do even better to remember that not everyone communicates the same way. Your “older” generation thrives on phone calls and emails. But your millennials? They’re different. They text and tweet. Constantly. It’s concise. And fast. And that’s all they need. #micdrop
The AAFP wrote an article addressing some of this not too long ago. They had all kinds of great ideas on how to attract and engage this generation. The whole thing is over here, but let’s take a quick peek at the good stuff: Read more