Posted by: AtlasMD

March 18, 2015

Is Social Media Closing the Gap it Created in the First Place?

Technology is good for so many positive purposes when it’s put to use for the right reasons. But when it’s abused the results can be catastrophic. Take online bullying for example. It’s been linked to low self esteem, actual fights, and worst of all – suicide.

There’s a lot you can ignore while looking down at your mobile device. But can we really ignore the gap that separates the technology generation from real life eye contact? One social media platform is attempting to bridge the gap society says it created in the first place. Read more EMR Security Update — Patient Opt-In EMR operates free from HIPAA regulation, and free from government scrutiny.

Instead patients are in the power seat to communicate as THEY see fit with their physicians.

When patients enroll, they can opt in to receive communications over non-HIPAA-compliant methods.

These non-HIPAA-compliant methods include confidential communications via SMS, email and Twitter DMs, and also general billing conducted via email.

Unless users check to allow these features, no private information will be communicated in any of these manners.

However, EMR will send emails to patients regarding billing, e.g. invoices, confirmation of payments, confirmation of refunds, and more.

Invoices, to the best of EMR’s abilities, will never contain any sensitive or compromising information.

Angela Dunn Rests Her Case For Technology Driving Concierge Medicine

Angela Dunn of HL7 (Health) Standards concluded her piece about technology and concierge medicine today.

She relied on Dr. Josh’s expertise and enthusiasm to prove her point. Concierge doctors are “using technology and social media as ‘tools’ to forge more human, more connected relationships with patients.”

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Use Facebook Chat Effectively

Use Facebook Chat Effectively

Facebook Chat is one of a multitude of online chat platforms. It allows quick instantaneous communication with a limitless number of people. More than you’ll likely ever want to talk to at once. Besides being embedded within one of the most highly trafficked websites on the planet, it has a key advantage: a certain degree of privacy.

As a doctor, you’ll of course want to check with state regulation to make sure Facebook Chat is compliant with standards. Here at AtlasMD, based in Kansas, we are able to Facebook chat with patients who sign a confidentiality agreement. A key advantage to this forum is that the messages are only able to be accessed by a sole user, and can be deleted at will.

First, make sure you are familiar with what Facebook Chat is and how to use it. Check out Facebook Chat Basics. The How To Use Facebook Chat section is all you need to get going. It’s easy to use. If you want, get a friend or family member to “chat” with you to try it out.

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Make Friends With Social Media, Carefully

Concierge medicine opens up new opportunities to enhance patient-doctor relationships through social media. But doctors need to know how to use the tools to make the most of them. And they need to know how to do so responsibly. This first post will go over the basics. Keep this link handy, though, since links to more specific best practices will be added below over time.

Please be advised, do not start connecting with patients right away. At least not yet. First things first, get your head around social media. Then determine how you can use these tools to positively reinforce your relationship with the Web at large, as well as colleagues and patients.

If you’re already feeling comfortable with using Facebook and Twitter as a personal user, check out the growing list of topics covering Social Media Best Practices For Medical Professionals. Otherwise keep going for a breakdown of what Facebook and Twitter are useful for.

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