Posted by: AtlasMD

February 9, 2015

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Healthcare Informatics: Healthcare Should Be More Like Amazon

David Chou was recently interviewed for a piece at Healthcare Informatics about how the healthcare industry should take a hint from the internet giant Amazon “in order to achieve patient engagement.”

Chou’s reasoning for using analytics to understand patient behavior and patterns is proactive, and indicative of what Direct Care believes should be the standard. He says “We need to project what issues each patient is going to have.”

But to gain the data, technology must be embraced more than it is today – by both patients and healthcare workers. According to the 2014 HIMSS Analytics Mobile Devices Study, it looks like we’re on the right track!

“Interest in telehealth is growing among providers, which could help keep patients out of the hospital. In addition, more than 50 percent of U.S. hospitals are using smartphones and/or tablets and 69 percent of clinicians are using both a desktop/laptop and a smartphone/tablet to access data.”

So how do we continue this trend? Chou says it’s all about changing behavior.

“I think it’s not what they need to know, it’s changing their behavior and how they practice medicine. They do get called for emergencies, but when that [engagement] floodgate opens you know the patient is going to [contact] the doctor anytime they have concerns. It won’t have to be urgent. So it’s a behavior change more than anything. Most of the physicians they know how to use technology. Everyone has text messaging. Everyone knows how to use two-way communications applications. It’s not that they don’t know what they’re doing, it’s just not on a professional manner.”

Click here to read the full interview, which also includes Chou’s thoughts on how patient-generated data can be useful for doctors.

When Will Technology Actually Transform Healthcare?

“Health care is overwhelmed by “fast, cheap, and out of control” technologies,” writes Joe Flower.

Every new device will revolutionize healthcare, right? We hear this all the time. And, to be fair, we’re tech nerds here in the Atlas MD office.

However, we have a major caveat to our passion for healthcare tech.

In our case, we are excited about iterating on our EMR that eliminates the waste in your direct care practice.

And by eliminating the waste in your practice, we’re helping you to re-imagine how you get paid in your practice.

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Ringadoc Phone Concierge Wants To Charge You $40 Per Telehealth Visit. For $10 More We’ll See You Anytime, Anywhere.

It looks like telehealth and concierge medicine just got cozier.

Announced last week, Ringadoc, based in San Francisco, has launched a platform that allows patients to have a telehealth consult with their own doctor. According to Mobile Health News, “Ringadoc Phone Concierge costs roughly $40 per visit… similar to a standard insurance co-pay for a visit to the doctor’s office.”

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17 Game-Changing Health Start-ups (And 5 Brought To You By Red Tape)

17 Game-Changing Health Start-ups (And 5 Brought To You By Red Tape)

Inc.com claims you can find everything you need to know to start and grow your business now. They published a slideshow of 17 promising healthcare startups and we noticed some trends: fitness is big, which makes sense. If we get more people moving, we get fewer people coming in for preventative care — heart attacks, obesity, Type-II diabetes. However, we also noticed how much inspiration for entrepreneurship stemmed from red tape.

Here are some slideshow highlights:

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More Mind The Gap Magic

Fear not, Stephen Wilkins’ new blog post could be construed as Luddite, but we’re totally on his side. He was prompted to write after Lloyd Dean, president and CEO of the San Francisco-based healthcare system, Dignity Health, announced something called the Dignity Health and Box Patient Education App Challenge. Dean is quoted in the announcement as saying:

“We recognize the immense potential that (health information) technology has to enhance our patients’ care and overall experience.”

Wilkins then asks, “Immense potential compared to what?”

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Huzzah! Clayton Christensen Institute Explains EHR’s Inevitable Failure

Huzzah! Clayton Christensen Institute Explains EHR’s Inevitable Failure

The Clayton Christensen Institute For Disruptive Technology is a think tank that understands how different products can actually start small and grow into prominence in the marketplace. You can read their reasoning for why EHR is not disrupting the marketplace here. Their article explain why most EHR offerings are just a more expensive way to do what paperwork is already doing. This fact, coupled with government incentives, makes for what they call a sustaining model, where each year you are offered new, more expensive products that are hardly an improvement from the year before. In the end, it’s a mean game of horse and carrot, and not a “disruption” that improves industry output and “consumer” satisfaction (doctors in this case are the consumers, and the output is more efficient hospital operation). So yes, we are talking theory here. But, the model’s predictions do match the data–which is that hospitals have spent lots of money on software and seen paltry results.

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Will Pagers Go The Way Of The Dodo? Not If Doctors Can Help It.

Will Pagers Go The Way Of The Dodo? Not If Doctors Can Help It.

In a new post on Fortune, writer Verne Kopytoff looks into the current state of pagers. At their heyday in the mid 90s, some 61 million of the devices were in use. But since then numbers have dwindled to around five or six million today, according to Ronald Gruia, an analyst with Frost & Sullivan. It’s an educated guess, though because Frost & Sullivan officially stopped tracking the pager market in 2006. That’s because of their admitted irrelevance.

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